Belinda Chellingworth and Nina Collinson

Case Study: Glad Group

Training to empower people


Waste and the circular economy can be dynamic, nuanced and just plain overwhelming as topics.

Improving recycling and circularity in a premium property is a combined effort of owners, onsite managers, tenants, cleaning and security, the resource collection contractor and a long value chain beyond!

Integrated property services provider, Glad Group has recognised this, and BC Consulting developed a bespoke training package, relevant to operations within the Australian property and resource management sector.


On 16th May 2023, Bel and Glad Group’s National ESG Manager, Nina Collinson trained over 30 people across Australia and NZ, on best practice waste and recycling management.

Attendees from security, cleaning, and maintenance joined, to learn about best practice waste management and recycling principles. The training provided important knowledge and understanding to ensure all Glad Group’s teams are best placed to offer insights and guidance to their customers, when supporting the achievements of their own waste management targets and goals.

The initial session will be complimented by a further program of onsite training, focusing on specific streams and opportunities in waste avoidance, reuse and improved recycling. 

Read Glad Group’s Blog

Nina Collinson | ESG Manager | Glad Group


Bel took our brief to define what we need to do, and provided an outstanding result which has been very well received by the business. She has also shared the right amount of relevant information with me so I can carry on the program.

She has clearly articulated what our people need to understand to enable best practice waste and recycling for our customers, but has also listened and learned from them through her time with us.

She brings passion and compassion to her work, she will go the extra mile - spending time at our Head Office and our customers’ sites, to really understand us and our customers. She has been able to connect and gain trust with our team quickly and effectively as well, and has been able to inspire our people, and bring the subject matter to life via engagement and training.